Bitahoy

Introduce new products

Bring additional services to your customers in an uncomplicated way.

Fast and easy integration

Our cloud can be integrated via a small software update containing only well-audited open-source code.

Compliance

Adhering to German and European security and data protection standards.

Make Your Broadband Subscriptions Matter to Your Customers

Home networks are the target of more attacks than ever before. Consumers feel the lack of security and privacy in their home yet no suitable countermeasure is offered to them.
At the same time, ISPs can not create a meaningful differentiation of their broadband product other than speed and price. It's time to make yourself indispensable to your subscribers with grade A security services.

Use Cases

Security

Home networks are becoming more and more connected, neglecting widespread customer desire for security and privacy. Our solution can bring a sense of security back into your customer's connected home and increase customer engagement.

Goals

Key to any succesfull subscription model is customer satisfaction, which results in a longer customer lifetime. For broadband subscriptions, this usually means delivering a stable and fast internet connection at the lowest possible price. Additional services however can also increase customer loyalty if the customer can feel a direct and unique benefit brought to them.

Challenge

An ISP is competing with other ISPs to retain their broadband subscribers. Currently, the ISP can only lower the price for the subscription or invest in infrastructure (e.g. fiber) to increase the speed of the connection. Acquiring new customers in this highly saturated market is therefore expensive.
The ISP has no meaningful way to differentiate their product from the competition.

Solution

With Bitahoy's solution, ISPs can offer their customers a unique solution that satisfies their customers demand for more security and privacy. Because the customers now actually interact and engage with their broadband subscription, an increase in Net Promoter Score and therefore a decrease in churn can be achieved.

Additional services

A smaller ISP is operating in a restricted geographic area and wants to launch a new service for their customers but does not have the resources to realize this project. Bitahoy can bring such services at minimal deployments costs.

Goals

When analyzing the current market demands, the small ISP identifies smart home control as one desired feature of their customers, replacing the Apps of all smart home vendors with just one easy-to-use App the ISP provides. The ISP therefore essentially becomes the customer's smart home infrastructure provider, a value the ISP can charge additional fees for.

Challenge

The small ISP first requests such a functionality from their router manufacturing partner. Such a complex adjustment however requires a big financial investment the ISP simply can not afford given the experimental character of this feature. Further, it would take several months until such hardware can be deployed to new customers of the ISP.

Solution

Bitahoy's cloud acts a platform that allows ISPs to launch such a service without any additional hardware and at lowest possible deployment time. After white-labelling the Bitahoy App, only a small firmware update contain well audited open-source software is necessary to realize the project.
Bitahoy
Bitahoy
Bitahoy

Additional insights

Leveraging the ability of the system to better understand how consumers use their devices and interact with their network, we can help the ISP focus their marketing campaigns and optimize customer experience.
Bitahoy

Goals

The ISP is interested in seeing if there's demand for a new product, but lacks the necessary information to understand the preferences of their clients to act on this idea. If they could better understand their customer segmentation and how customers use their existing devices, they could tailor the offering to their needs.

Challenge

Currently, there is no way of inferring such information on a detailed per-house scale and the existing data is geared towards technical requirements. This lack of flexibility leads to longer business processes that require co-operation from multiple departments and various outside companies. Unfortunately, this is exactly what prevents the ISP from being able to analyze trends and market changes in real time, instead sticking to reactive measures.

Solution

Through a GDPR compliant process, we are able to present reports, visualize trends and analyze network usage in easy to grasp concepts for both the technical and nontechnical personal. This can be integrated into existing platforms through our API, or using our existing fully-customizable ISP-dashboard.

Contact

Deployment

outgoing and incoming traffic goes throuh a secure tunnel to the cloud

All outgoing and incoming traffic is monitored and controlled using a secure tunnel to the cloud. Whenever malicious traffic is detected, the attack is blocked before it reaches the home network. The user is notified with further information on how to avoid similar issues in the future.

Video-Call

What to expect?

We want to help ISPs to make the most of their broadband product. If you have any open questions or ideas please do not hesitate to contact us and we can can schedule a brief 1-on-1 meeting to discuss everything.

Learn more about our product
Answers to your questions
No strings attached

Affiliations

Participant Cyberlab - a Start-up BW Accelerator

Funded by

Bundesministerium für Bildung und Forschung

Founders

At Bitahoy, we strive to change the way people see their internet connection and digital home. That is why in the fall of 2020, we teamed up with CISPA Helmholtz Center for Information Security to do a joint research and development project, in which we explored ways to bring innovation to the digital home.
The central question was how can modern home networks be more secure?
We approached the question with the understanding that home networks have been evolving drastically in the last couple of years. The trend of IoT and smart-technologies have changed the way we perceive our internet connection and how we see the world. The old router, with its limited capabilities and challenging integration of new hardware is a bottleneck.
We therefore strive to revolutionize the way our internet connections works to allow customers to always be up to date.

Alexander Fink

Marius Bleif

Roman Tabachnikov

In the News

Startup Stories: protecting your privacy at home

Total Telecom

You can meet Bitahoy in the startup zone at Connected Germany on the 5-6 April 2022. To find out more about attending, visit totaltele.com/connectedgermany

March 09, 2022

5 hot German tech trends VCs need to know about

thenextweb

September 13, 2021

10 Security-Startups, die Sie kennen sollten

Computerwoche

August 30, 2021

Startup bitahoy im Gründerview

Techtag

Im Gründerview stellen wir in regelmäßigen Abständen spannende Startups vor. Das Cyberlab – Team bitahoy entwickelt eine Sicherheitslösung für das Smart Home. Mit Hilfe Künstlicher Intelligenz werden alle smarten Geräte die mit dem Heimnetzwerk verbunden sind vor Bedrohungen und Angriffen aus dem Internet geschützt. Im Interview sprachen wir mit Co-Founder Marius Bleif und stellten ihm die bekannten Gründerview-Fragen. [...]

June 10, 2021

Shift - Living in the Digital Age

Deutsche Welle - dw.com

Shift Special Smart Homes: Sensors, microphones, and cameras make living conditions more comfortable, but they can also be a gateway for hackers. How easy it is to spy on smart devices and how can you protect yourself?

May 28, 2021

Cispa-Ausgründung Bitahoy Teil neuen Förderprogramms

Saarbrücker Zeitung

Saarbrücken Das Helmholtz-Zentrum für Informationssicherheit Cispa ist jetzt am neuen Förderprogramm „Booster“ beteiligt. [...]

May 3, 2021

Bitahoy - System zur Absicherung von Smarthomes

Bundesministerium für Bildung und Forschung

Die Geräte im Haushalt sind zunehmend vernetzt. Dies bietet Komfort, birgt aber auch Risiken. [...]

October 1, 2020

Preisgekrönte Praxis an der Saar-Uni

Saarbrücker Zeitung

Die Professoren Bernd Finkbeiner und Andreas Zeller (hinten, von links) sind für den Studiengang „Entrepreneurial Cybersecurity“ mit dem Landespreis Hochschullehre ausgezeichnet worden. Ein Vorzeigeprojekt aus dem Studiengang ist der von Alexander Fink, Marius Bleif und Roman Tabachnikov (vorne, von links) entwickelte elektronische Wachhund, der Nutzer alarmiert, wenn sie von ihren Smart-Home-Geräten ausspioniert werden. [...]

March 23, 2020

Let's Get In Touch!

Any questions or suggestions? Send us an email and we will get back to you as soon as possible!

contact@bitahoy.com